Mobile applications have become essential for managing nearly every part of modern life, from shopping, banking, telemedicine, education, transportation, and communication. But for millions of individuals with disabilities, many of these apps remain difficult or impossible to use due to widespread accessibility barriers.
When an app prevents you from completing tasks, accessing services, or using features because of your disability, that isn’t just a technical inconvenience. It may be a violation of your rights under the Americans with Disabilities Act (ADA).
This is where an attorney specializing in mobile accessibility becomes crucial. These legal professionals help users identify ADA violations, gather evidence, file claims, and hold companies accountable for digital discrimination.
Below, we break down the most important reasons to consult a mobile accessibility attorney when an app denies you equal access.
Key Takeaways
Although the ADA was written before smartphones existed, courts have consistently ruled that digital services, including mobile apps, must be accessible. Apps that block or hinder users with disabilities may be violating federal and state disability laws.
A mobile accessibility attorney helps you understand your legal rights, reviews your experience, and determines whether an app’s design or functionality amounts to unlawful discrimination.
One of the most common and damaging accessibility failures is screen reader incompatibility. For blind or visually impaired users who rely on assistive technology, a nonfunctional app can be completely unusable.
Common violations include:
When these issues prevent independent use, the app may violate ADA requirements for equal access. An attorney helps document these failures and use them as evidence in a legal claim.
Many mobile apps rely heavily on icons instead of text. But without proper coding, assistive technologies cannot communicate what those icons do.
Examples include:
These barriers can prevent users from completing tasks, submitting forms, or accessing critical features. A lawsuit can force developers to correct these issues and adopt ongoing compliance measures.
When accessibility failures prevent someone from:
The harm is more than inconvenience; it can be discrimination with financial and emotional consequences.
Courts recognize that denying disabled users access to the same services offered to others violates the ADA. A mobile accessibility attorney helps prove the link between the inaccessible feature and the resulting harm.
Being denied access because of your disability can be:
You are being asked to rely on assistance for tasks that should be fully independent—simply because an app wasn’t built with accessibility in mind.
The ADA prohibits discriminatory experiences that:
Your attorney can include emotional damages as part of your legal claim to ensure the full extent of harm is recognized.
Hiring an attorney for a mobile accessibility application does more than help you seek compensation; it often compels companies to fix their apps for everyone moving forward.
Lawsuits can lead to:
Taking legal action is one of the most effective ways to create systemic change in the digital space.
Mobile accessibility lawsuits require both legal and technical expertise. An experienced attorney:
These cases can be complex, and having an experienced professional dramatically increases the success of your claim.
Most mobile accessibility attorneys offer free consultations, meaning you can discuss your experience without cost, pressure, or risk.
This allows you to:
Legal representation is designed to empower you, not burden you.
When an app excludes you because of accessibility barriers, the law is on your side. A mobile accessibility attorney can help you take action, enforce your rights, and create lasting change for yourself and others. If a mobile app denied you equal access, you don’t have to navigate it alone.
Contact us today to speak with an ADA-focused legal team ready to protect your rights.
Any barrier that prevents a user with a disability from accessing the same features as others may be a violation. These issues often include screen reader failures, unlabeled buttons, blocked transactions, or inaccessible content.
If you couldn’t complete a task independently, such as logging in, making a purchase, or accessing essential features, you should consult an attorney. Even minor barriers can represent unlawful discrimination under the ADA.
Yes. Plaintiffs may be entitled to compensation, accessibility corrections, and other remedies depending on the violation and jurisdiction. In many cases, lawsuits also require companies to fix accessibility issues for future users.
Screenshots, screen recordings, and descriptions of what happened are extremely helpful. Your attorney will also conduct accessibility testing to build a strong case, even if you only have minimal documentation.
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